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Frequently Asked Questions (FAQ) - Installation

Q: Our company/our firewall doesn't allow FTP connections, only HTTP. Where can I download the program by HTTP?
A:
There are several HTTP links also on our download pages.

Q: How do I unpack the ZIP file downloaded from www.ghisler.com ?
A:
If you don't have an unpacker or an older version of Total Commander, you can use the program minunzip - a very small unpacker available free of charge.

Q: When I try to start the installer, I get an error message!
A:
Apparently something went wrong during the download - either it was aborted, or the file was downloaded in text mode, which made it unusable. Please try a new download from a different server, if possible by HTTP.

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Q: When I try to install a newer version of Total Commander from within an older version, I get a message that the setup information file could not be found!
A:
You need to unpack the complete ZIP archive to an empty directory like c:\install, and then start install.exe from there.

Q: After installing a newer version of Total Commander over an existing registered version, the program is no longer registered!
A:
Make sure that you have installed the new version to the same directory as the previous version! To verify this, you can search for the file totalcmd.exe with Total Commander: Commands - Search.

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Q: Suddenly Total Commander is no longer registered, although I haven't changed the program!
A:
You have probably tried to create a shortcut (link file) to Total Commander on the desktop, but by mistake you have copied the program there. Solution: Delete the faulty shortcut, and and create a new one by right clicking on the desktop and choosing New - Shortcut.

Q: How can I remove Total Commander from my system?
A:
Since version 4.50 the 32 bit version contains a program to remove Total Commander. You can reach it through Control Panel - Add/Remove software, or by going to the Total Commander directory and starting TCUNINST.EXE . If you have used the parallel port connection on Windows NT or 2000, you should run uninstall as an administrator, otherwise the parallel port driver cannot be removed.
Older versions can be removed by deleting the Total Commander directory completely (usually c:\wincmd or c:\totalcmd).

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